Below you’ll find answers to frequently asked questions.
You can also reach out to our support team directly by clicking the button below.
Got Questions?
…We’ve Got Answers!
Below you’ll find answers to frequently asked questions.
You can also reach out to our support team directly by clicking the button below.
Frequently Asked Questions
+ How can I learn more about Wellifiy?
Email us at hello@wellifiy.com or fill out the demo request form to organise a demo & discovery session.
+ How long will my patients be able to use Wellifiy for?
Your patients are able to use Wellifiy for as long as you (the prescribing clinician or organisation) are subscribed.
+ Is Wellifiy free for patients?
Yes! Wellifiy is completely free for all your patients!
+ How does Wellifiy keep data secure?
Wellifiy utilizes hospital grade encryption technology to keep data safe & secure in transit & at rest. Contact us to learn more about our data safety processes.
+ How does Wellifiy handle privacy & confidentiality?
Wellifiy has been built to accord with all facets of the Australian Privacy Protection Principles. Data remains onshore in Australia at all times. Take a look at our privacy policy to learn more – http://www.wellifiy.com/privacy
Frequently Asked Questions
+ Where can I find my organisations dedicated training & resources hub?
The link to your organisations training & resources hub will be https://www.wellifiy.com/yourorganisationsname-training-resources
(Replace the text ‘yourorganisationsname’ in the link above – with the name of your organisation!)
Please contact your supervisor or manager for the password.
+ Where can I learn more about how to use Wellifiy?
Email us at hello@wellifiy.com or fill out the demo request form to organise a demo & discovery session.
+ How long will my patients be able to use Wellifiy for?
Your patients are able to use Wellifiy for as long as you (the prescribing clinician or organisation) are subscribed.
+ So Wellifiy doesn't cost my patients anything at all?!
Yes that is 100% correct! Wellifiy is completely free for all of your patients!
When you subscribe to Wellifiy you are able to prescribe the patient-facing app to as many of your patients as you would like at no cost to them at all!
+ How does Wellifiy keep data secure?
Wellifiy utilizes hospital grade 256-bit end-to-end SSL encryption to keep data safe & secure.
+ How does Wellifiy handle privacy & confidentiality?
At Wellifiy has been built to accord with all facets of the Australian Privacy Protection Principles. Data remains on shore in Australia at all times. Take a look at our privacy policy to learn more – http://www.wellifiy.com/privacy
Still Have Questions?
Our customer support team is ready to help!
Click on the button below to lodge a ticket with customer support or send an email to support@wellifiy.com
